How it works

From first message to first order

A look at the journey from both sides of the chat.

For the business owner

Seven small steps. Move through them at your own pace.

    Business type

    For the customer

    No app, no sign-up. Just a WhatsApp chat.

    1. Opens your link

      From a pamphlet, a post or a friend’s message.

    2. Says hello

      In whichever language feels natural.

    3. Browses

      Photos, prices and availability, right in the chat.

    4. Asks questions

      Answered from your real catalogue.

    5. Orders or books

      Confirms the details before anything is placed.

    6. Stays updated

      Gets status updates as you confirm and deliver.

    What the AI does - and doesn’t do

    It will

    • Answer from your catalogue
    • Ask before saving or acting
    • Reply in the customer’s language
    • Pass tricky questions to you

    It won’t

    • Invent products or prices
    • Publish a poster without your approval
    • Place an order the customer hasn’t confirmed
    • Make you learn a dashboard

    Want to see it with your own business?

    Start with what you already know. Talk to your customers, share what you offer, and give your business room to grow.